Terms of Service

1. Acceptance of terms

By registering for or using TrackSERPs (the “Service”), provided by TrackSERPs LLC (“we”, “us”, or “our”), you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company, agency, or other legal entity, you represent that you have the authority to bind such entity.

2. Description of service

TrackSERPs is an automated Google search engine rank tracking and reporting service. We monitor keyword positions on designated search schedules, calculate ranking metrics, generate white-label reports, and deliver automated email digests. Search data is gathered through authorized search telemetry infrastructure providers (including DataForSEO).

3. Accounts, security, and access

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use. When inviting client viewers or team members, you are responsible for assigning appropriate folder access permissions.

4. Subscriptions, credits, and billing

All subscriptions are managed and billed through Stripe. Plans include monthly credit allowances according to the plan tier selected. One credit tracks one keyword on one device in one location down to the top 100 organic Google results.

Annual subscriptions include 2 months free (annual price equals 10 times the monthly fee). Plan credits are granted on a monthly basis on your renewal cycle. Top-up credit packs are billed at the time of purchase and remain valid for 12 months.

5. Cancellation and data retention

You may cancel your subscription at any time through the self-service Stripe Customer Portal. Upon cancellation, your account remains active until the end of your prepaid billing period. After the billing period ends, scheduled scans cease, and your existing reports and historical ranking data remain accessible for 90 days. After 90 days, inactive project data may be permanently archived.

6. Acceptable use

You agree not to abuse, reverse engineer, or attempt to circumvent usage limitations, credit metering, or tenant separation boundaries. We reserve the right to suspend or terminate accounts that engage in abusive scraping, credential attacks, or unauthorized automated access.

7. Disclaimers and limitation of liability

The Service is provided on an “as is” and “as available” basis. Search engine results pages and algorithms are subject to third-party changes beyond our control. To the maximum extent permitted by law, TrackSERPs LLC shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the service.

8. Contact information

For questions regarding these Terms of Service, please contact us at [email protected] or [email protected].